The steps to access Carleton Zoom accounts can be found on our Single Sign On support page. Please give yourself a few minutes in advance of meetings to prevent disruption while you sign into your account. Regular Sign On: To increase security and improve metrics around account usage, Carleton University Zoom users will now be regularly required to sign into their Zoom account before they can join or host a meeting.If you haven’t already done so, you can also set automatic updates for your desktop client. Please log in a few minutes in advance of your meetings to allow time for the update. The first time you open Zoom after April 29th, you will be prompted to update. These minimum version updates ensure that you receive the newest features, as well as any privacy and security enhancements. New Minimum Version Enforced: On April 29th, 2023, all Carleton University Zoom users will be required to upgrade to the newest version of the Zoom desktop client and mobile app.The enterprise license will allow for single sign-on (SSO) and integration with Brightspace.įor information on accessing a Zoom meeting using a meeting ID, please visit our support page on Meeting IDs in Zoom. Carleton has implemented a campus-wide enterprise license for Zoom. Refer to this article for instructions on responding to this issue: .Teaching and Learning Services supports instructors and staff via the TLS Support Portal for online classroom support and general help with Zoom. I am encountering an SSO error and was instructed to contact ITS and provide this information. I am trying to join the U-M account with my personal Zoom account. In a new browser tab or window, start a new email addressed to Paste the following text into the email:.Something went wrong while you tried signing in with SSO See Additional University of Michigan Features and Benefits for more information about new features that will be available to you in U-M Zoom if you choose to consolidate.Zoom Rooms are not available in the U-M account. Large Meetings are available on an extremely limited basis for large courses. See Features below for details on availability or Webinar licenses in the U-M account. If you have a Webinar, Large Meeting, and/or Zoom Room license, these will not move.This does not impact in-meeting or in-webinar chat You will lose all contacts and no longer be able to use Zoom Chat (instant messaging).You can adjust most settings to your preferences after you consolidate Your account settings will change to the default U-M Zoom account settings.People will still be able to join future-scheduled meetings using the URL you have already provided-no need to resend.Your upcoming and previous meetings, your personal meeting ID and link, and cloud recordings will not be impacted and will migrate with your account. ![]() Additional Information Changes if you join the U-M account See Zoom Videoconferencing for more information and training. Your account is now associated with U-M Zoom. You will see a message that Your Zoom Account Switch was successful.If so, choose Send Refund to Self and Accept If you had tried to set up a paid Zoom account, you may be prompted regarding a refund.Click Switch to the new account in the confirmation email You will receive a confirmation request in your UMICH email account from Zoom.A new message will appear with information you should be aware of before you switch.NOTE: If you instead see "Something went wrong while you tried signing in with SSO," follow the steps below in Additional Information>Something went wrong while you tried signing in with SSO.A message will appear acknowledging that you are attempting to sign in to a Zoom account that is different from your current account.If prompted for your U-M Weblogin, enter your uniqname and UMICH (Level-1) password.Note: in order to join the U-M account, you must be eligible for U-M Zoom. Ineligible to join the U-M Zoom license? Change your account email.
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